Civility Takes Flight ; Airline Attendant's Diatribe a Symptom of Increasing Frustration in Air Travel

Summary

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Despite the obvious danger in deploying an exit chute on a just- landed plane an act that could have killed or seriously injured any airport worker who happened to be nearby on the ground -- JetBlue flight attendant Steven Slater attained star status after his notorious read-out of a passenger and precipitous descent from employment.

The action was wrong, but the frustration is perhaps understandable. And, as discussion over the ensuing days has noted, it cuts both ways. The skies no longer are particularly friendly, and civility all too often has been left at the gate -- literally, in an age when travel frustrations often peak at aggravating, terrorist-imposed personal inspections.

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Extract

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Civility Takes Flight ; Airline Attendant's Diatribe a Symptom of Increasing Frustration in Air Travel

Slater's initial surge of hero status among flight attendants and passengers -- even in cyberspace, with tens of thousands of Facebook fans within s...

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