Summary
Six Sigma was supposed to eradicate the type of ordeal that all but ruined the Welch family's picnic on the Fourth of July.
The family was forced to surrender their picnic shelter in Como Lake Park in Lancaster but took it in stride.See the full content of this document
Extract
Shelter Ordeal Ruins Family's Picnic ; New System Faulted in Lancaster Mix-Up
Hours later, they surrendered a second shelter -- all because of bureaucratic mix-ups.
"It was a nightmare that I never want to see again," said Ang...See the full content of this document
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