Summary
With the promise of big savings on quality name brands, outlet stores are booming in this sour economy. But are they delivering on that promise? To find out, Consumer Reports surveyed 17,753 readers who made nearly 39,000 outlet store visits.
The results reveal the winners and losers among 58 major outlet brands included in the survey, which took into account key factors such as value, quality, selection and service. CR also interviewed experts and sent a reporter undercover to buy $2,000 worth of shirts, slacks, socks, sweats and other items to examine in its textile labs.See the full content of this document
Extract
Shoppers Give Outlets Thumbs Up
Overall, 60 percent of outlet shoppers said they were completely or very satisfied with their experience. Respondents gave high marks to a range of stores.
Among the top...See the full content of this document
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